Gavin Hulvey

Student @ Kent State University

Summary

Senior at Kent State University pursuing a degree in Computer Science. Plans to enter the workforce as a software developer. Past work experience includes experience in DevOps, cloud engineering, help desk support, device repair, scripting, system administration, and application development. I am currently interested in positions to increase my skills and gain experience as a software developer.

Skills

  • Object Oriented Programming using C# and C++
  • Creating front and backend web apps
  • Git and SVN for code management
  • Infrastructure as code using Terraform
  • Deploying and managing Kubernetes
  • deployments with Helm
  • Creating and updating databases using SQL
  • Developing CI/CD pipelines using GitHub Actions
  • Troubleshooting Windows, Mac, and Chrome OS issues
  • Willingness to adapt to new position
  • Experience leading and training others

Education

Kent State University

Computer Science

Honors College Student

Aug 2021 - Dec 2024

Medina County Career Center

Software Engineering & Web Development

2019 - 2021

Buckeye High School

Diploma

2017 - 2021

Work Experience

Lead IT Technician

Kent State University

January 2022 - January 2024

  • • Provide local support to the university's administrative departments (all non-academic departments).
  • Troubleshoot and resolve computer issues in-person and remotely via Phone or Microsoft Teams.
  • Manage user support requests in TeamDynamix help desk software.

Cloud Platform Engineering Intern

Hyland Software

May 2023 - August 2023

  • Created CI/CD pipelines in GitHub Actions.
  • Deployed AWS and other cloud resources using Terraform infrastructure as code.
  • Developed Datadog monitors.
  • Deployed and worked with Kubernetes tools for policy management, backups and networking.
  • Documented progress and changes in Jira and Confluence.

IT Service Desk & Operations Intern

MTD Products

May 2022 - August 2022

  • Provide end-user support for employees in-person at the corporate headquarters or remote support to satellite offices.
  • Create and modify user accounts within Active Directory.
  • Manage user accounts within Microsoft/Office 365 and Exchange.
  • Managed devices using Microsoft SCCM and Microsoft Intune.
  • Created and supported virtual machines in Azure and VMWare Horizon.
  • Developed an application to keep track of IT inventory in storage.

Desktop Technician

Medina County Career Center

June 2020 - August 2021

  • Maintained Windows PCs, Chromebooks, printers/copiers, tablets, Cisco IP Phones, interactive displays, and presentation equipment in a public school.
  • Performed device repairs on laptops and Chromebooks.
  • Managed the deployment of newly purchased items.
  • Served as a mentor and trainer for student interns.
  • Troubleshoot end-user issues over the phone and through helpdesk software.
  • Managed asset records and asset tracking.
  • Assisted the Director of Technology with administrative duties.